Free USPS domestic shipping on orders over $100
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Free USPS domestic shipping on orders over $100

Ordering Assistance

Welcome to coastalclassiccreations.com. The following detailed instructions are provided to assist you with placing a secure order with Coastal Classic Creations®. If you have any questions or need any further assistance, please visit our Contact Us page. We apologize; but, we do not accept phone or e-mail orders.

NEW CUSTOMERS

If you are a new customer, you will be prompted to either create an account or you may place an order as a guest without creating an account.

BENEFITS OF REGISTRATION

Register with us for future convenience:

  • Fast and easy check out
  • Easy access to your order history and status

GUEST

Simply place items you wish to purchase in your shopping cart, and follow the on-line instructions.

STEP ONE:

  • Select the product you want to purchase
  • Click "Buy Now" to place the product(s) you have selected into your shopping cart or "Product Details" to read more information about a product and/or configure it and add it to your cart.

STEP TWO:

  • When you've completed shopping, click the "Checkout" button.
  • Then, simply follow the instructions to checkout and complete your order. Please note that you may change the contents or edit the quantities of items in your shopping cart until you click "Place Order.” After clicking “Place Order” your order will be processed.
  • After your order has been submitted, a “Thank You” page will be displayed confirming that your order was received. You will also receive an email confirmation promptly following each order. If your email confirmation does not arrive within 24 hours after you have placed your order, please contact us using our Contact Us form for assistance.
  • If you have any questions or concerns when placing an order or if you wish to inquire about a previously placed order, please complete our Contact Us form for assistance. Please include your order number so that we can serve you most efficiently.

CHECKOUT

Click the cart icon at the top of each page to display the quantities of the items you have placed in your shopping cart and the total cost of your purchase. You may also remove or make changes to your purchase.

REMOVING ITEMS FROM YOUR CART

If you wish to remove an item in your Shopping Cart, simply go to the cart and click the "X" next to the product name. The item will be removed from your shopping cart.

OPTIMAL MONITOR SETTINGS

  • This site is best viewed with Internet Explorer 10.0 or higher and a minimum monitor resolution of 1024 x 768. Please note that monitors display colors differently based upon their settings.

Please feel free to use our Color Assistance form for assistance with color choices.


INTERNET BROWSING REQUIREMENTS

Our site works best with Internet Explorer 10 and above on PCs. We also support Firefox, Google Chrome, and Safari on MACs.

SECURITY ONLINE

At coastalclassiccreations.com, we understand how important security is to you. When you place an order at coastalclassiccreations.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. We have used government approved encryption software. To find out more about SSL encryption software go to:

http://compnetworking.about.com/cs/securityssl/g/bldef_ssl.htm?terms=ssl

In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software are the following:

  • AOL 5.0 and higher
  • Internet Explorer 5.0 and higher
  • Mozilla Firefox
  • Netscape 6.0 (Windows only)
  • Safari
  • Google Chrome

MAXIMUM PURCHASE POLICY

Maximum purchase is $1000 per customer. If you have any questions, please Contact Us and we will be happy to assist.

SALES TAX

We are required by law to collect state sales tax on orders being shipped to California. Sales tax will be assessed on the total purchase. If you have other questions regarding sales tax, please feel free to email us.

PAYMENT OPTIONS

CREDIT CARDS ACCEPTED:

American Express
Discover
MasterCard
Visa
We also accept PayPal as a payment option on coastalclassiccreations.com. 

We do not accept Personal Checks or Money Orders.  

WE'RE SORRY, WE DO NOT ACCEPT:

CODs
Layaway plan
Orders by Mail
Orders by Phone
Orders by E-Mail
Orders by Fax

IMPORTANT INFORMATION:

For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria. We do not store credit card or banking information in our database.