Coastal Classic Creations Privacy Statement

Revised 1/27/22

Coastal Classic Creations, A California Corporation, (“we, us, or our”) respects your concerns about privacy and values our relationship. This Privacy Statement describes the types of personal information we collect, including our E-List Newsletter subscribers, online, how we use the information, with whom we share it, and the choices available regarding our use of the information. We also describe the measures we take to protect the security of the information and how to contact us about our privacy practices.

Information We Collect

We may collect or may have collected the following categories of information about you. In some cases, the information we collect may fall within more than one area.

  • Contact information and personal identifiers, such as your name, postal address, e-mail address, mobile or other phone number, and user name or social media handle.
  • Device Identifiers, such as information about your device, e.g. IP addresses, or other online identifiers.
  • Demographic information, such as your age, sex, and gender some of which may be protected by applicable law.
  • Physical characteristics, such as your hair type and color, skin tone, and eye color.
  • Commercial information, such as the products or services you have purchased, returned, or considered, and your product preferences.
  • Payment information, such as your method of payment and payment card information (including payment card number, expiration date, delivery address, and billing address).
  • Online or network activity information, such as information regarding your interaction with our website, digital properties, and advertisements, information about your browsing and search history on our website, and log file information which includes, but may not be limited to, your browser type, webpages you visit, and other electronic network activity.
  • Geolocation information, such as information that can help identify your physical location like your GPS coordinates or the approximate location of your mobile device.
  • User Content, such as your communications with us and any other content you provide (including photographs, videos, reviews, articles, survey responses, and comments).

How We Collect Information

We may collect or may have collected personal information about you from various sources. The categories of sources from which we may collect personal information are:

  • Directly from you, such as when you make a purchase on our website, contact us with a question or complaint, create an account on our website, register for our newsletter, respond to a survey, participate in a promotion, or sign-up to receive marketing communications. 
  • From your friends or family members, such as when your friend or family member sends you a gift or makes a referral.
  • Cookies and automatic collection methods. When you visit our website and when you open or click on emails we may send to you, we (and third parties with which we work) may automatically collect information from your browser or device using technologies such as cookies, web beacons, pixel tags, and similar technologies. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Web beacons or pixel tags are small images which are embedded into our website or emails that provide us with information about your browser or device, or whether you open or click on the emails we send to you. These technologies enable us, or the third parties who place such technologies, to collect information such as device identifiers and online or other network activity information.
  • From our business partners and service providers, such as demographic companies, analytics providers, advertising companies and networks, third-party retailers, and other third parties with which we choose to collaborate.
  • From social media platforms and networks, such as Facebook, Twitter, Pinterest, and Instagram. We may collect information from a social media platform or network if you choose to interact with us on social media.

How We Use Information

We may use or may have used the information we have about you:

  • To provide products and services to you, such as fulfilling orders and processing payments, creating, servicing and/or maintaining your account, assisting you with product selection, and manage current or past purchases.
  • To communicate with you, including responding to your inquiries or complaints, and to assist you in placing an order.
  • To administer your participation in surveys, promotions, and our newsletter subscription.
  • For marketing and advertising, such as to send you marketing and advertising materials through email.
  • For analytics purposes, such as to understand how you use our website, understand your preferred method of purchasing from us, determine what browser and devices you use to visit our website, and to evaluate and improve our products, services, promotions, newsletter, and website.
  • To operate and improve our business, including providing quality assurance, conduct research, and development and to develop new products and services, and perform accounting, auditing, and internal business functions.
  • For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, loss prevention, identify and repair errors on our website, and to comply with applicable legal requirements, relevant industry standards, and our specified policies.


We may also use the information in other ways for which we provide specific notice at the time of collection.

Information We Share

We may share or may have shared your personal information with:

  • Service providers. We may transfer personal information to service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements, e.g. entities that process credit card payments, fulfill orders, and that provide website functionality, hosting, analytics, advertising and marketing services.
  • Parties to a corporate transaction. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).
  • Other third parties. In addition, we may disclose personal information about you (i) if we are required to do so by law or legal process, (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, (iv) when disclosure of your personal information is otherwise required or permitted by law, or (v) with your consent.

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us in the manner specified below.

Accessing, Updating, and Modifying Personal Information

Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. We may take reasonable steps to verify your identity before granting access or making corrections. You may request to review, change or delete your personal information by sending an email to privacy@coastalclassiccreations.com.

Email Opt-Out

You can opt-out from receiving marketing or clienteling communications by email by following the instructions within the emails you receive from us or by contacting us at privacy@coastalclassiccreations.com. Please note that your opt-out request is specific to the particular type of email communication you receive from us, e.g. if you opt-out from a clienteling email, you will no longer receive clienteling email communications, but you may still receive email marketing communciations from us. Further, if you opt-out from both clienteling email communications and marketing email communications, we may still send you transactional or operational emails, e.g. transactional or operational emails include purchase or shipping confirmations, password resets, profiles updates, or other account related messages.

Geolocation Information Opt-Out

When you use our website on a mobile device, we may ask you to share your location. You may choose not to share your geolocation details by adjusting your mobile device's location services settings.

Cookies, Targeted Advertising and Analytics

Cookies

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We use different types of cookies on our website, including performance cookies, functional cookies, and targeting cookies. You have the right to opt-out of the use of cookies on your browser by editing your computer settings.

Please note that your opt-out only applies to the browser you use to submit your opt-out, so if you use multiple browsers or devices, you must opt-out on each browser, on each device. Your opt-out is enabled using cookies so once you opt-out, if you delete your browser's saved cookies on a device, you will need to opt-out again on that browser on that device. 

We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our websites and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on our websites and other websites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about advertising networks and to opt out of interest-based advertising, visit the Digital Advertising Alliance at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/choices.

How We Use Information Collected by Automated Means

We may use the information collected through automated means on this site for market research, data analytics and system administration purposes, such as to determine whether you have visited us before or are new to the site and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions. We also may use the information in other ways for which specific notice is provided at the time of collection.

Do Not Track and Advertising Across Different Websites

Coastal Classic Creations does not track its customers over time and across third-party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third-party sites keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.

Third parties that have content embedded on Coastal Classic Creations’ website such as a social feature or a stock ticker may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited Coastal Classic Creations’ website from a certain IP address. Third parties cannot collect any other personally identifiable information from Coastal Classic Creations’ websites unless you provide it to them directly. 

Analytics Services

We may use analytics services such as Google Analytics on our website or on our social media pages to help us evaluate and analyze how visitors use these platforms. For specific details on how Google collects and uses information on our website or social media pages, please visit: How Google Uses Data (https://marketingplatform.google.com/about/analytics/terms/us/).

International Transfers

We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected and your personal information may be processed and stored outside of your country of residence. Those countries may not have the same data protection laws as your country of residence and your personal information will be subject to applicable foreign laws. When we transfer your information to other countries, we will protect that information in the manner described in this Privacy Statement.

Children’s Privacy

This website is not intended for or directed to children under the age of thirteen (13) and we do not knowingly collect personal information from children under the age of thirteen (13) on the website. If we become aware that a child under the age of thirteen (13) has provided us with personal information, we will delete the information from our records.

How We Protect Personal Information

We maintain reasonable administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Links to Other Websites

Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the websites’ content, any use of the sites, or the privacy practices of the sites.

Updates to our Privacy Statement

This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to privacy practices and indicate at the top of the Privacy Policy when it was most recently updated.

How to Contact Us

If you have any questions or comments about this Privacy Statement, please contact us by email: privacy@coastalclassiccreations.com.

If we need, or are required, to contact you concerning any event that involves your personal information, we may do so by email.

Additional Rights and Disclosures for California Residents

Disclosures of Personal Information

We may disclose or may have disclosed your personal information to certain categories of third parties, as described below:

Contact information and personal identifiers - We may disclose or may have disclosed this information to: service providers; fraud detection providers; law enforcement authorities or other government officials where required or permitted by law.

Device identifiers - We may disclose or may have disclosed this information to: service providers; fraud detection providers; law enforcement authorities or other government officials where required or permitted by law.

Demographic information - We may disclose or may have disclosed this information to: service providers; fraud detection providers; law enforcement authorities or other government officials where required or permitted by law.

Physical characteristics - We may disclose or may have disclosed this information to: service providers; law enforcement authorities or other government officials where required or permitted by law.

Commercial information - We may disclose or may have disclosed this information to: service providers; fraud detection providers; law enforcement authorities or other government officials where required or permitted by law.

Payment information - We may disclose or may have disclosed this information to: service providers; fraud detection providers; law enforcement authorities or other government officials where required or permitted by law.

Online or network activity information - We may disclose or may have disclosed this information to: service providers; fraud detection providers; law enforcement authorities or other government officials where required or permitted by law.

Geolocation information - We may disclose or may have disclosed this information to: service providers; fraud detection providers; law enforcement authorities or other government officials where required or permitted by law.

User content - We may disclose or may have disclosed this information to: service providers; law enforcement authorities or other government officials where required or permitted by law.

These disclosures take place for the following business or commercial purposes:

  • To audit our interactions with you to ensure compliance with applicable law and to measure the effectiveness of our products, services, and advertisements;
  • To detect, prevent, and prosecute harmful, fraudulent, or illegal activity;
  • To identify and repair errors on our website;
  • To provide services, such as customer service, order fulfillment, and payment processing, in which we either conduct or engage service providers (such as courier services) to conduct on our behalf;
  • For research and development;
  • To further our business goals, including to advertise our products and services;
  • For quality assurance; and

Sale of Personal Information

We do not sell your personal information for monetary consideration. However, California law may characterize our sharing of personal information with companies that provide services to us, such as companies that help us to market or advertise our products and services to you, as "sales". We may sell or may have sold device identifiers, online or network activity information, and commercial information.

Financial Incentive

We may offer you various financial incentives such as discounts and special offers when you provide us with contact information and identifiers such as your name and email address. When you sign up for our newsletter, email list, or other discounts or special offers, you opt-in to a financial incentive. You may withdraw from a financial incentive at any time by opting out from our emails or unsubscribing from our newsletter or email list. Generally, we do not assign monetary or other value to personal information, however California law requires that we assign such value in the context of financial incentives. In such context, the value of the personal information is related to the estimated cost of providing the relevant financial incentive(s) for which the information was collected.

Your California Privacy Rights

You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed, and sold about you during the past 12 months. In addition, you have the right to request that we delete the personal information we have collected from you (subject to certain exceptions).

You can exercise your rights by submitting a request to privacy@coastalclassiccreations.com. Before processing your request, we will take reasonable steps to verify your identity, which will include verifying that the email address from which you submit the request matches the email address we maintain on file for you. In order to ensure you are the owner of the email address, you must respond to a confirmation email that we will send to such email address. In some cases, we may ask you to provide additional information in order to verify your identity.

You may also designate an authorized agent to make a request on your behalf. The authorized agent may submit the request through email at: privacy@coastalclassiccreations.com and will be required to provide proof that they have been authorized to act on your behalf. If the authorized agent does not provide such proof, you will be required to confirm your identity and the authenticity of the request.

You can also opt-out of the sale of your personal information by emailing privacy@coastalclassiccreations.com.

We will not discriminate against you on account of your exercising your California privacy rights.