Effective March 27, 2020, due to the COVID-19 pandemic, Coastal Classic Creations® is unable to accept returns on any of our products, but please contact us if you have any questions about our products. We ask that customers carefully read all product descriptions and ingredients before purchasing. If you have a question prior to purchasing our products, please fill out our Form and we will assist you. If you have any known allergies, are pregnant, or nursing, please contact your healthcare provider prior to purchasing our products to ensure appropriateness. Before using any product, do a patch test. You can do this by putting a small amount of the product on the inside of your elbow and waiting for 48 to 72 hours. Watch out for redness, itching, or burning; and if you experience any of these symptoms or any other unusual symptom or symptoms, do not use the product and consult your healthcare provider.
Replacements and refunds are unavailable for mistakenly ordering the wrong product, disliking the color or scent of a product, claims of allergies, no longer needing a product, or products that have been altered in any way. We shall not be liable for defects in materials due to negligence, accident, abuse, improper care or storage, abnormal condition of temperature or moisture, or tampering or altering of the original product.